Last Updated: July 9, 2026
At House Hero Cleaning Services, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you contact us, request a quote, book a service, or communicate with us, we may collect:
- Name
- Phone number
- Email address
- Service address
- Information related to your cleaning requirements
Our website may also collect limited technical information such as IP addresses, browser type, and website usage statistics through analytics tools.
How We Use Your Information
We use your information to:
- Provide quotes and cleaning services
- Schedule appointments
- Communicate with you regarding your services
- Process payments and invoices
- Improve our website and customer experience
- Send service-related updates and promotional offers (where permitted)
Information Sharing
House Hero Cleaning Services does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers where necessary to operate our business, process payments, manage bookings, or comply with legal obligations.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
Cookies and Analytics
Our website may use cookies and analytics tools to help us understand website traffic and improve user experience.
You may adjust your browser settings to refuse cookies if you prefer.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
House Hero Cleaning Services
Victoria, British Columbia
Email: househerovictoria@gmail.com
Phone: (250) 51401727
By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.